Organisational Development for Information Management
27 April 2010
The Studio Manchester

1 day workshop
Places still available

Workshop overview

Are you implementing a new information management systems or information governance framework? Are you struggling to get information management and governance up the corporate agenda? The organisational development element of your initiative can help ensure that you get the most out for your investments in information management and that your information management programmes are successful.

We all know that the best designed information systems or information governance systems will fail if attention is not paid to changing the behaviours of end users. We also know that we need senior managers to engage with the information management agenda and give us the support or investment that we require to make projects succeed. This workshop addresses both these issues in depth.

The course is participatory and practically-focused. Delegates will have the opportunity during the day to begin developing their own organisational development plan using templates and guidance provided by the workshop leaders. There will also be opportunity to share your ‘war stories’ with other participants and to learn what has gone well (or not so well) in other organisations.

Who should attend?

This workshop is aimed at mid-level and mid-career practitioners in the public sector who have responsibility for information management or governance or who are responsible for IM project or programme implementations.

Workshop content

1. Overview

  • What do we mean by organisational development in the context of today?
  • What are the elements of organisational development as they relate to information management?
  • 2. Building key alliances in your organisation

  • Identifying the formal and informal power structures in your organisation and engaging with them
  • How do you make managers accountable?
  • What are the systems that you can hook into as an IM professional in the organisation?
  • 3. Embedding information management in your organisation’s planning and performance frameworks

  • Avoiding the RM/IM ghetto: how do you get on the bandwagon and use organisational systems and processes that already exist?
  • Key Performance Indicators for information management
  • Going mainstream and staying there
  • 4. Harnessing human resources tools for IM ends to support behavioural change

  • Job descriptions (different from role descriptions?)
  • Code of conduct
  • Induction
  • Competency models
  • Training - types of training and modes of delivery
  • Information governance
  • Information literacy
  • Technical training
  • 5. Designing and implementing your own organisational development plan
    Delegates will be provided with templates, guidance notes and worksheets and time will be allocated to start working on your own plans in groups. Detailed Q&A session as required.

    Workshop timings

    Registration starts at 09h00 and the workshop will begin at 09h30 and finish at 16h30.

    About the workshop leaders:

    Carol Scott

    Carol has worked as a consultant for Metataxis Ltd for the past three years. Prior to joining Metataxis she had a long career in public sector management specialising in strategy and policy development, operations and change management. While working with Metataxis Carol has focussed on information strategy development, information governance and policy. She has also been involved in developing and carrying out training in aspects of information architecture, and in developing classification schemes, particularly for local government. Clients include Northamptonshire County Council, St Georges NHS Health Care Trust, Confederation of British Industry, NHS Information Centre, United Utilities North West, and London Borough of Hackney.

    Liz Scott-Wilson

    Liz is currently Information Architect at Financial Services Authority. She began in information management in the New Zealand National Archives in Wellington where she co-founded the Records Management Branch consulting and training service for National Archives in 1988. She moved to the United Kingdom in 2001 to lead the TSO (The Stationery Office) advisory services and information architecture teams. Liz's public sector involvement includes significant consulting within the New Zealand and United Kingdom central and local government. Her experience in the UK includes projects with The National Archives, United Utilities, Treasury Solicitors Department, London Borough of Hackney, Northamptonshire County Council and the European Investment Bank. She has been involved in many information management projects, including vendor-side and client-side, with experience covering project leadership, strategy and policy development, information governance, re-use of public sector information, user needs analysis, functional specification, tender and procurement support, information architecture, file classification and taxonomy, metadata framework, retention and disposal, access and security, migration, change management and user training.

    What previous delegates have said about previous information management workshops run by Liz Scott-Wilson and Metataxis:

    Very knowledgeable, excellent approach.
    General Manager (HQ) Support Services, City of Edinburgh

    A most enjoyable day, met people at different stages of using SharePoint between trial and live. Able to share knowledge and experience.
    Project Manager, Calderdale and Huddersfield NHS Foundation Trust

    Informative and knowledgeable... thanks for helping me to get my head around SharePoint a bit more!
    Archivist, The Royal Society

    Great facilitator! Fast paced and lots of information. I gained good information on project implementation and planning.
    Corporate Communications Manager, Lothian and Borders Fire Brigade

    Workshop cost:

    £275 excluding VAT per delegate, with group discounts (see registration form for more details).
    Please note that due to the interactive nature of the workshop, attendance is strictly limited to 30 delegates.