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Event

Organisational Performance

Advanced Performance Management II: Focus on Strategy, Behaviours and Culture

2 day Workshop

13th - 14th June 9:00 am-4:30 pm

Stirling Management Centre , Stirling University , Stirling , FK9 4LA

Workshop overview

This workshop is aimed senior managers in the public sector who have practical experience of measuring and managing performance. This workshop (Part II) will examine the strategic, behavioural and cultural aspects of performance management.

It is a follow-on from Part I which focuses on frameworks, approaches, tools and techniques for effective performance measurement and management. Unless delegates are very familiar with performance management systems it is advisable attend Part I first as material from Part I cannot be repeated in this workshop.

Workshop content

Day 1 - Strategic Performance

1. Performance management – the state of the art

Performance measurement systems can make a positive impact on organisational performance only if they are considered from a wider, performance management perspective. Here we will discuss a comprehensive framework which encompasses both ‘hard' and ‘soft' aspects of performance, including strategy, processes, measurement, decisions and actions, but also capabilities, organisational learning, culture and leadership.

2. Strategy formulation and implementation

Here we will look at good practices in relation to both formulation and implementation of strategy, in terms of tools and techniques and behavioural approaches to ensure the strategy is relevant and commonly understood throughout the organisation.

3. Strategy maps

Strategy maps are a visual representation of the relationships among the key components of an organisation's strategy; they are designed to help execute strategy and bring predictive qualities to key performance indicators. Here different types of strategy maps will be examined and delegates will be engaged in a practical exercise to develop maps for their own organisations.

4. Scenario-based strategy maps to implement strategy

Strategy maps can be combined with scenario analysis if organisations are to face strategic uncertainty in a more effective way and make organisational performance more sustainable in the longer term. Building on the previous exercise, delegates will be engaged in developing scenario-based strategy maps for their own organisations.

Day 2: Performance Leadership

1. Aligning behaviours

For organisations to succeed it is necessary that people work together to achieve key objectives. Therefore, we will look at ways to make sure individuals are clear about what those objectives are, what their role is in attaining them, and how they could go about it. Also, we will look at how to align behaviours, while giving people sufficient freedom to feel motivated and engaged.

2. How can we create a culture of performance?

Performance measurement systems can be used to either strengthen or change an organisation's culture. As a consequence, it is vital to understand the interplay between performance targets and indicators, and common values, behaviours and shared practices. Through the use of a self-assessment tool, participants will analyse their organisation's cultures and will be in the position to devise possible interventions from a performance management point of view.

3. How to effectively manage performance

The workshop will conclude by discussing how leadership, organisational culture and capabilities can positively contribute to the management of performance at organisational, team and individual levels. Therefore, we will look at ways to formulate a shared vision that motivates people to achieve goals; create the capacity within the organisation for a diffused model of leadership; promote alignment and commitment by providing support and a sense of direction.


Exercises:
  • Strategy maps
  • Scenario-based strategy maps
  • Cultural analysis

Please note that frameworks, approaches, tools and techniques for effective performance measurement and management are covered in Part I of the series and will not be covered in this workshop in any detail.


About the Workshop

On Day One registration starts at 09h00 and the workshop will begin at 09h30 and the workshop finishes at 16h00 on Day Two. Documentation, meals and refreshments will be provided during the course of the workshop. The residential rate includes accommodation and dinner on 13 June.

Please note that due to its intensive nature, attendance at this workshop is strictly limited to 25 delegates.

To get the most out of these workshops it is advisable to attend both Part I and Part II. Delegates who book onto both Advanced Performance Management Part I and Part II are offered a discounted rate of £780 incl VAT per workshop (workshop only).


Costs

  • £900.00 incl VAT: 1 delegate workshop only
  • £1032.00 incl VAT: 1 delegate residential rate
  • £1560.00 incl VAT: 1 delegate Advanced PM Part I and II
  • £1800.00 incl VAT: 1 delegate Advanced PM Part I and II residential rate

Speakers

Pietro Micheli

Pietro Micheli

Associate Professor , Warwick Business School
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featured speaker

Pietro Micheli
Associate Professor , Warwick Business School Pietro Micheli

Pietro is Associate Professor of Organisational Performance at Warwick Business School and a Visiting Fellow at Cranfield School of Management's Centre for Business Performance.

Please click here to download the presentation.

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Advanced PM I: Excellent, engaging and knowledgeable. Has inspired me to go back to my organisation with new ideas.

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