Previous events

For agenda, speaker and delegate details for any of the events below, please fill in our contact form.

Training Courses (2005 - 2011)

Performance Management

Efficiency and Improvement in the Public Sector

Performance Measurement in the Public Sector

Advanced Performance Management

How to Make Performance Management Work

Performance Management Clinic

Target Setting in the Public Sector

Building a High Performance Contact Centre Workforce

Information Management

Introduction to SharePoint 2010

Records Management for SharePoint 2010

SharePoint: Advanced Tools and Techniques

Towards Total Information Management

Cloud Computing: Legal Aspects

Building and Exploiting Taxonomies

Organisational Development for Information Management

Other

Measuring Social Return on Investment

Trading Standards: Large and Complex Prosecutions

Social Media Strategies for Public Sector Organisations

Successful Outsourcing for Local Authorities

Participatory Budgeting - How to Get Started

Participatory Budgeting - Why, How, What Next

Conferences (2005 - 2011)

2010 Public Sector PERFORMANCE FORUM (Manchester)

Performance Management in Practice (Scotland and Manchester)

Towards a Culture of Continuous Improvement in the NHS (Manchester)

Performance Measurement and Management in Local Government Customer Service Delivery (London)

EDRM in Practice (Scotland and Manchester)

Future Challenges for Records Management (Manchester)

People Management in Public Sector Contact Centres (Manchester)

GIS and Partnership Working in the Public Sector (Manchester)

Bridging the Gap between GIS and Customer Services (London)

Transforming the Finance Function in the Public Sector (London and Manchester)

Optimising Employee Potential (London)

Achieving Financial Management Best Practice in the Public Sector (Manchester)

Building a High Performance Public Sector Workforce (Manchester)